Mae88 believes the best gaming experience is one that takes place within healthy, controlled, and enjoyable boundaries. The platform offers a range of tools and resources to help every Malaysian player game responsibly.
The mae88 platform is your online entertainment destination — where you can enjoy your favourite slots, bet on Lee Zii Jia's badminton matches, watch MLBB MPL Malaysia e-sports, and experience the thrill of live casino from the comfort of your own home. All of this should bring you joy, not stress or worry.
Mae88 understands that for a small number of users, gaming can become more than just entertainment — and when that happens, it becomes a serious issue. That's why we invest in a comprehensive responsible gaming programme — not because we have to, but because we genuinely care about the wellbeing of every mae88 member.
Mae88's responsible gaming policy is not just a document buried in a corner of the website — it is a living commitment reflected in every platform design decision, promotional policy, and the way we engage with members every day. If gaming is starting to affect your daily life negatively, we want you to know that mae88 is here to help — without judgment, and without conditions.
Always remember: Gaming should be an enjoyable form of entertainment — not a way to solve financial problems, escape stress, or fill an emotional void. If that's how it feels, it's time to talk to someone who can help.
This isn't a slogan — these are concrete actions mae88 takes every day to ensure a healthy gaming experience for all Malaysian members.
Mae88 provides five self-control tools that any member can activate at any time — deposit limit, loss limit, bet limit, voluntary break and self-exclusion. All tools are free and accessible directly within your account, with no need to contact support.
Mae88 uses a strict age verification process during registration to ensure the platform is only accessed by individuals aged 18 and above. Malaysian IC verification is required, and accounts suspected of belonging to underage individuals will be suspended immediately pending verification.
The mae88 system continuously monitors member gaming patterns to identify early warning signs of problem gambling — such as sharply increasing bets, progressively longer sessions, or unusual deposit patterns. When these signs are detected, the mae88 team will proactively reach out to the member.
The mae88 support team is specially trained to handle problem gaming situations with empathy and professionalism. If you or someone you care about needs help, we're ready to listen and assist you in accessing the right self-control tools or support resources — in Bahasa Melayu, any time.
Mae88 does not send bonus offers or promotions to members who are actively using self-control tools or have activated a voluntary break. This is a deliberate business decision — because our members' long-term wellbeing matters more to us than short-term revenue.
Mae88 continuously provides educational resources on responsible gaming — including guides on identifying signs of addiction, self-assessment tools, and information on support channels available to Malaysian players who need professional help.
All these tools are free, easy to activate, and take effect immediately. You are in full control.
Set a maximum amount you can deposit within a daily, weekly or monthly period. For example, you can set a deposit limit of RM 200 per week so the total amount added to your mae88 account never exceeds what you've set. Limits take effect within 24 hours and cannot be raised immediately — a mandatory waiting period applies to protect you from impulsive decisions.
Set a maximum loss amount you can afford within a daily, weekly or monthly period. Once your limit is reached, mae88 will automatically block you from placing bets or playing until the period resets. This protects you from compounding losses during emotionally vulnerable moments.
Cap the maximum value of each individual bet you can place — for slots, Live Casino, Sports Betting, or E-Sports. This helps you avoid high-value impulsive bets that can lead to sudden, significant losses in a short space of time.
Activate a break from the mae88 platform for 24 hours, 7 days, 30 days, or a custom period of your choosing. While a break is active, you will not be able to log in, make deposits, or play on mae88. This gives you the space to step back, think clearly, and reassess your relationship with gaming without any pressure.
If you decide to step away from mae88 entirely for an extended period, self-exclusion lets you close access to your account for 6 months, 1 year, or permanently. This is a step we fully respect and support — and the account cannot be reopened before the set period ends without going through a strict verification process.
The mae88 support team can help you activate any of these self-control tools via Live Chat in under 2 minutes — 24 hours a day, in Bahasa Melayu.
Open the mae88 platform and log in using your phone number and password. Make sure you are in a calm state of mind when making this decision.
Click on your profile icon or account menu. Look for the "Responsible Gaming" or "Account Controls" section within your profile settings.
Choose the self-control tool you wish to activate — deposit limit, loss limit, betting limit, voluntary break, or self-exclusion — and set the value or duration that suits you.
Confirm your selection via OTP verification sent to your phone number. The limit you set will take effect immediately or within 24 hours, depending on the type of limit selected.
If you encounter any issues or need further guidance, the mae88 support team is available via 24/7 Live Chat in Bahasa Melayu.
A few important things you should know about mae88's self-control tools.
Lowering a limit: Limits can be lowered immediately if you want tighter control. This is a proactive step we actively encourage.
Increasing limits: Limits can only be raised after a mandatory 24-hour waiting period — giving you time to reconsider with a clear head.
Self-exclusion: Once activated, self-exclusion cannot be reversed before the set minimum period expires — this is a safeguard you put in place for yourself.
No promotions: Members with active self-control tools will not receive any bonus or promotional notifications from mae88 while the limits are in effect.
Completely free: All mae88 self-control tools are completely free, with no penalties or loss of account privileges when you use them.
Not everyone notices when gaming starts becoming a problem. Learn to recognise these early warning signs — in yourself or someone you care about.
Using money set aside for bills, rent, food, or emergency savings to gamble — and feeling anxious when there's nothing left to play with.
Constantly trying to recover losses by betting bigger and more frequently, with a persistent feeling that a "big win" is always just around the corner — even as losses continue to mount.
Lying to family members or friends about how long you've been playing, how much you've spent, or denying that gaming is having a negative impact on your life.
Gaming begins to interfere with work, family relationships, studies, or other daily responsibilities. You find yourself more interested in playing than attending family events or keeping commitments.
Feeling on top of the world when you win, then devastated, angry, or low when you lose — to the point where your daily mood is entirely dictated by the outcome of your sessions.
Borrowing money from family, friends or financial institutions to fund gambling — and feeling compelled to hide the real reason behind the loan.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with the mae88 support team or seek professional help.
If you answer "Yes" to three or more questions, we encourage you to contact the mae88 support team via Live Chat or email at support@mae88.click. We can help you activate the right self-control tools. No judgement — we just want to help.
The mae88 platform is strictly for individuals aged 18 and above. Mae88 takes this responsibility seriously and has implemented multiple measures to prevent underage access. That said, we believe this is a shared responsibility between the platform and parents or guardians.
If you are a parent or guardian concerned that your child may be accessing online gambling platforms, here are some steps you can take to protect them. Mae88 fully supports these underage protection efforts.
If you suspect your child has registered an account on mae88, please contact our support team immediately at support@mae88.click. We will investigate and take prompt action to close the account and return any associated funds. No question will go unanswered on this matter.
More Questions — See FAQAnswers to questions frequently asked by Malaysian players about responsible gaming at mae88.
Mae88's Commitment to Responsible Gaming
Mae88's responsible gaming policy should be read alongside the Terms & Conditions and Privacy Policy us. If you have any questions or concerns about using our self-control tools, or need immediate assistance, don't hesitate to reach out to the mae88 support team via 24/7 Live Chat or email at support@mae88.click. We're here for you.
All major Malaysian local payment methods — instant deposits and fast withdrawals in MYR.
Minimum deposit RM 10. Minimum withdrawal RM 30. All transactions are in Malaysian Ringgit (RM).